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Hey guys,

I do apologize for the downtime that we experienced last week but it should not happen again

In the meantime there are a few new things

Staff Change

Saddens me to say this, but [HD]Connor is no longer with us. His busy work schedule is preventing him from being able to help the server out. You were a great addition to the team and I wish you good luck

Ticket System

I have created a ticket system for support instead of having to email us any concerns. This will help us keep better track of all questions/concerns and is shown in a nice design. You can visit the ticket system under the support tab.



All tickets will be prioritized before any emails/forum posts. Meaning if you want faster support, please use the ticket system.

User Controls

-Create tickets
-Attach up to 5 files (zip,png,jpg,bmp)
-Close/Re-open their own tickets
-Reply to tickets
-Sort tickets based on their status

Note: Hacked forms have been merged with the ticket system

Account Avatars

This is just a small customization you guys can use. To change your account avatar visit the link under your accounts page or click here





More avatars will be added over time. If you would like to create your own and have it added to the collection follow these steps

1.)Right click and save this image
2.)Edit it to incorporate your own character/items/npc/mob
3.)Save it and create a ticket with the subject "Account Avatar" and upload your customized avatar as an attachment. Tell us what you want it to be titled as and it will be added to the collection

IMP Promotion

Event 1:

Duration: September 25th, 2014 - October 7th, 2014

Purchase any amount of Item Mall Points during this time and get them doubled!

Event 2*:

Any purchase of IMPs between $50 - $99 will obtain 1x Holiday Pack
Any purchase of IMPs between $100 - $149 will obtain 3x Holiday Packs
Any purchase of IMPs between $150 - $199 will obtain 5x Holiday Packs
Any purchase of IMPs equal to $200 will obtain 8x Holiday Packs

1 Holiday Packs Contains : [3x RMGs | 3x SMGs | 5x Hydros Fruits | 1x Lv5 ExBD Heart| 1x Lv5 ExBD Soul| 1x Lv5 ExBD Eye]

Note*: This means that 1 transaction must equal that amount. System will not count how many IMPs you purchased total.

Event 3*:

Purchase a single package of $200 IMPs and gain a bonus VIP Set Chest OR Pouch of Melancholy


Note*: Offer is limited to 1 per account
Note**: System will randomly choose if you get VIP set or Pouch
Note***: If you obtain VIP set, you cannot obtain Pouch and vice-versa
Note****: By purchasing this package you will gain 400 IMPs, (VIP Set OR Pouch of Melancholy) and 8x Holiday Packs
Note*****: Offer is exclusive to paypal only

Very Important Packages!

Duration: September 25th, 2014 - October 7th, 2014

Package 1: VIP Chest + 1x VIP Cube Scribe for $120
Package 2: 2x VIP Chests for $200
Package 3: VIP Chest + 80x Hydros Fruits for $200
Package 4: VIP Chest + 1x Pouch of Melancholy for $220
Package 5: 80x Hydros Fruits for $100
Package 6: 1x Pouch of Melancholy for $130


Note*: You do not get IMPs when you pay for VIP set.
Note**:Pouch of melancholy gives you Hydros Weapons(Lv150)
Note***:Upon purchasing any of the VIP packages, they will automatically be delivered to your storage box.

Reputation Exchange Updated!

Duration: September 25th, 2014 - October 7th, 2014
Reputation to credits exchange rate will be changed from [1500 rep : 1 credit] to [1000 rep : to 1 credit]
Credits to reputation exchange rate will be changed from [750 credits : 1 rep] to [500 credits : 1 rep]

The player who exchanges the most credits during this event will get 30x Hydros Fruits + 10x 1 Billion Notes
The player who exchanges the second most credits during this event will get 20x Hydros Fruits + 6x 1 Billion Notes
The player who exchanges the third most credits during this event will get 10x Hydros Fruits + 3x 1 Billion Notes

Auction

Duration: September 25th, 2014 - September 30th, 2014

Items have been added back to auctions

Online for Credits

Duration: September 25th, 2014 - October 10th, 2014
All exchange amounts are doubled!

Award Center Sale

Time period: September 27th, 2014 11:00 AM (GMT-4)

The following items can be bought from the award center in the AC Sale tab

Rage Set Chest : 25,000 Credits
Sage Set Chest : 25,000 Credits
Rage Master Gem : 10,000 Credits
Sage Master Gem : 10,000 Credits
Fearless Apparel : 20,000 Credits
VIP Chest : 700,000 Credits

The quota limit for each will be
Rage/Sage Chests 25x Each
RMG/SMG 25x Each
Fearless Apparel 20x
VIP Chest 1x


The rules:
-Each account can only purchase 1 item. Meaning if you purchase a Rage Master Gem, you can not purchase the other items!
-Each IP will be recorded so that players do not log alt accounts to purchase them!
-You can not Gift these items
-You can only start to buy the items once the count down is 00:00:00

Note: Anybody who attempts to abuse this will get banned
Note*: The items in the sale will be removed at October 1st, 2014 11:59 PM GMT-4 , so purchase them before then!

Vote for Credits

Duration: September 25th, 2014 - October 12th, 2014

You will now obtain 120 credits from each successful vote instead of 85

Bonus voting rewards on Sunday will randomly be 5 or 6 times the amount instead of 3 or 4 times

Drop Event

Time Period: Saturday October 4th, 2014 at 6:00 PM (GMT-4)
The following items will be dropped around Winter Island
-50x Azrael Chests
-100x 100mil Notes
-50x ROSO Chests
-50x SORO Chests
-50x 1-Billion Notes
-30x 200k Reputation Cards
-25x Hydros Fruits
-20x Sealed Fearless Chests
-15x 1 IMP Token
-13x Accessory Gems Bag
-10x 100% Forging Fruits
-10x 100% Combining Fruits
-10x 5,000 Credit Tokens
-10x RMG Chests
-10x SMG Chests
-5x 10,000 Credit Token
-4x Marriage Chest
-3x Fourth RB Chest
-3x Rage Set Chests
-3x Sage Set Chests
-2x 10 IMP Token

Word Un-Scramble

There will be 10x Rounds of Word Un-Scramble (Ex: I say in system "iOnnel fo geSa aReg " first person to say "Rage of Sage Online" will win)
Time Period: Tuesday September 30th, 2014 at 4:00 PM (GMT-4)

Rules:
- Once you win, you cannot participate in this event again.
- Players will need to respect the choice the staff makes in selecting the winners.
- Capitalization and spelling must be EXACT
- We have all rights to kick out whoever we do not see following the rules, and their account may end up with a 48 hour ban.
Note*: Click "Prize List" for the prizes you may obtain during this event

Thanks,
ROSO Team